Is the quality of the product you have ordered not what you expected? That is of course not our intention and we would like to accommodate you in this. We have a warranty period of 3 months. Our warranty does not apply when the following points occur:
- The product has been damaged due to inattention or improper use by the buyer.
- The damage has been caused by a repair or modification by a third party without Freshcotton's consent.
- Breakage or damage has been caused by water or fire.
- Appearance changes due to normal use of the product.
Do you want to know whether your product is covered by our warranty? Please contact the support team via chat, whatsapp or [email protected]
We would be happy to look for a suitable solution for you!