Tel: +31 6 52 75 74 96
Returning your order is easy to do at FRESHCOTTON. With your order a return form plus return label has been delivered. On the return form you can tell us which items will be returned. Stick the return label on your box and send it back.
In the Netherlands we work with a ‘reply number’, which means that you don’t have to pay for your return at the post office. If you return with our return service, we will charge a fee of 3 euros to your credit note. If you want to exchange an item, you can place a new order and return your current order.
Customers from Belgium and other countries can not use the 'reply number'. You can send your return to:
4906 CR Oosterhout
Please be aware that we only accept returned items within 30 days in a suitable condition.Return to Customer Service overview